Returns & Exchanges
At Packer Shoes, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 14-day window for returns on eligible, unworn merchandise in its original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return for a refund or exchange.
- 2.Prepare the Package
Carefully pack your items in their original shoebox and place them inside a secondary shipping box to ensure the product remains in pristine condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt; once received, our team will process your refund within 5-7 business days.